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Privacy Policy


In order to complete your order, Travel Insurance Master, LLC (“TIM”) requires users to provide their contact information such as name, date of birth, address, phone number, email address and billing information.  Billing information may include credit card number, expiration date, authentication code and billing address. This information is supplied only to your travel insurance provider. All the personal information gathered via web-site, email, phone, fax, in person is kept strictly confidential and only used to purchase travel insurance and any additional products or services you elect. Your credit card information is only used to complete the purchase of such travel insurance policy and any additional products or services you elect.


TIM will share your personal and financial information with a third party only in the ways that are described in this privacy statement. We will only share your information with companies that perform services on our behalf only as needed for them to perform those services. We do not sell or give your personal information to other third parties.

Please note that unless specified otherwise, the insurance provider from which you elected to purchase your policy will process your payment, not TIM.  TIM will collect payment information from you, including your credit card number, cardholder name, expiration date, authentication code, and billing address. TIM will securely transmit this information to the provider to complete the transaction.

TIM may also share your information if such disclosure is or becomes necessary to comply with any applicable law, regulation, subpoena, court order, or other legal process, to establish, exercise, or defend against a legal right or claim.  TIM may make such disclosure to investigate, prevent or take action against or regarding illegal or suspected illegal activities.


We store client information in secure databases protected with a variety of access controls. This data is accessed only for the purposes specified in this privacy statement. This site has security measures in place to protect against the loss, misuse, and alteration of the information under our control.


If any part of the TIM website links you to other websites, such external websites do not operate within this Privacy Policy.  We cannot guarantee the privacy or security of your information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of each travel insurance provider before entering into a transaction and choosing to share your information.


You will only receive communications from TIM and the insurance provider from which you purchased your policy.

Should you elect to unsubscribe from future email communications from TIM, please [email protected].

Should you elect to unsubscribe from future email communications from the insurance provider from which you purchased you policy, please visit their website for appropriate contact information.


Our website uses “cookies”.

We use cookies on our website to enable the use of a shopping cart on the website, improve the website’s usability, prevent fraud and improve the security of the website and personalize the website for each user.

We store in cookies:

- User timezone

- Facebook stores user screen resolution

- Some technical ids which are used by facebook, google, etc.

- After a successful purchase, we store all the details on purchase page except for credit card data. We do not store credit cards but securely encrypted transmit information to a particular vendor. 

In our logs we store:

Locaiton detected by GeoIP

Date and time

Visitor IP

You can choose to delete cookies already stored on your computer.


We may amend this policy from time to time to keep up with changes in law or best practices.  We may notify you if we make any substantial changes to the policy, by notice to the primary email address you have provided us.  Please check this Privacy Policy for the most current policy.

This policy was last updated on 3/2/2018.


If you have a question or a complaint about our Privacy Policy, or want to modify information previously provided, you can reach Travel Insurance Master in writing by sending us a letter or email: [email protected].